IT support & service desk
A service desk your staff can call or email when something stops working. We log every request, fix what we can remotely and send a technician when a visit is needed.
About IT supportWe look after your IT and your network.
IT support, network installation and maintenance, and smart building assistance for businesses. One team takes your request and sees it through, remotely or on site.
IT professional? Join our freelance network.
What we do
Three services, run by the same team, so the people who support your users also know your network.
Network infrastructure & security
Design, cabling, installation and configuration of routers, switches, Wi-Fi, firewalls and network storage, plus monitoring and maintenance once it is running.
About networksSmart home & building systems
Setup and support for connected lighting, climate, security and entertainment systems, and for the network they depend on.
About smart systemsOne team from the first call to the fix
Your request is not passed from one company to another. The people who take it coordinate the technician who resolves it, so you always know who is responsible and what happens next.
- A single point of contact for every request
- Remote support first, on-site visits when needed
- A written record of what was done and why
- Network, systems and devices handled by the same team
How we work
Every engagement follows the same four steps, whether it is a one-off installation or ongoing support.
Talk to us
Tell us what you need or what is going wrong, and how your setup looks today.
Assessment
We review your systems and network, remotely or on site, and confirm the scope.
Proposal
You receive a written proposal with the work, responsibilities, timing and price.
Delivery and support
We carry out the agreed work and support it afterwards under the terms we agreed.
Are you an IT technician?
We work with freelance professionals in IT support, networking and systems. Send us your profile and we will contact you when a job matches your skills and location.
Tell us what you need
Describe your setup and the problem you want to solve. We reply by email with the next steps.